Return & Refund Policy

At Woof & Meow, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help 🐾

🔄 Returns

We accept returns within 30 days of the delivery date. To be eligible for a return:

• The item must be unused and in the same condition you received it
• The item must be in its original packaging
• You must provide proof of purchase

💸 Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed within 5 to 7 business days to your original payment method.

❌ Non-Returnable Items

• Items that have been used or damaged by the customer
• Items returned after 30 days

📧 How to Start a Return

To initiate a return, please contact us at nenaxd88@gmail.com with your order number and reason for return. We will guide you through the process.

🚚 Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same product. Contact us within 7 days of receiving your order.